Last Updated: 29 April, 2025
This Privacy Policy outlines how Concrete Pros (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website https://concreteworkfortworthtx.com/ or engage with our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Identifiers: Name, email address, phone number, postal address.
- Project Details: Information related to your concrete project (e.g., location, scope, budget).
- Payment Information: Credit/debit card details, billing address (processed securely via third-party payment gateways).
Non-Personal Information
- Technical Data: IP address, browser type, device information, operating system, pages visited, and referring URLs.
- Cookies & Tracking: Data collected via cookies, web beacons, or analytics tools (see Section 7).
2. How We Use Your Information
We use your information to:
- Respond to inquiries, provide quotes, and schedule services.
- Process payments and complete transactions.
- Improve our website, services, and customer experience.
- Send promotional emails (with your consent) about offers, updates, or industry news.
- Comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information. We may share data with:
- Service Providers: Third parties assisting with payment processing, website hosting, or marketing (e.g., Google Analytics).
- Legal Requirements: If required by law, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Data Security
We implement industry-standard measures to protect your information:
- Encryption: SSL technology secures data transmitted through our website.
- Access Controls: Limited access to personal data for authorized personnel only.
- Regular Audits: Periodic reviews of security practices.
Note: No method of online transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights & Choices
You have the right to:
- Access, Correct, or Delete your personal data.
- Opt-Out of marketing communications (use the “unsubscribe” link in emails).
- Request Data Portability (receive a copy of your data in a usable format).
To exercise these rights, contact us at contact@concreteworkfortworthtx.com or (817) 207-4247.
6. Cookies & Tracking Technologies
- What Are Cookies? Small text files stored on your device to enhance site functionality.
- Types We Use:
- Necessary Cookies: Essential for website operation.
- Analytics Cookies: Track traffic and user behavior (e.g., Google Analytics).
- Marketing Cookies: Display personalized ads (e.g., Google Ads).
Manage cookies via your browser settings or our cookie consent banner.
7. Third-Party Links
Our website may link to third-party sites (e.g., suppliers, industry partners). We are not responsible for their privacy practices. Review their policies separately.
8. Children’s Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Material changes will be communicated via email or website notice.
10. Contact Us
For questions, requests, or concerns about this Privacy Policy, contact:
Concrete Pros
5049 Edwards Ranch Clearfork
Fort Worth, TX 76109, United States
Phone: (817) 207-4247
Email: contact@concreteworkfortworthtx.com
Website: https://concreteworkfortworthtx.com
GDPR/CCPA Compliance:
- Data Controller: Concrete Pros (contact details above).
- CCPA: California residents may request disclosure of data collection/sales under the California Consumer Privacy Act.